Customer Service

在线客服 Customer Support | 配送与物流资讯 Shipping & Delivery Information | 退款与新鲜保证 Refund & Freshness Guarantee

在线客服
Customer Support

如需任何协助，欢迎通过 WhatsApp 联系我们的在线客服团队。
服务时间内，我们将尽快为您解答订单、配送及产品相关问题。
 

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For any assistance, please contact our customer support team via WhatsApp.
We are happy to help with orders, delivery, and product enquiries during service hours.

配送与物流资讯
Shipping & Delivery Information

所有商品均从马来西亚产地直发，全程采用冷链运输，并提供门对门配送服务。
覆盖中国主要城市，预计 3–7 个工作日送达。

实际配送时间可能因清关或当地物流情况而有所调整。

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All products are shipped directly from Malaysia.
Cold-chain logistics are used throughout the delivery process, with door-to-door service provided.
Delivery to major cities in China typically takes 3–7 working days.

Actual delivery time may vary due to customs clearance or local logistics conditions.

退款与新鲜保证
Refund & Freshness Guarantee

我们承诺严格把控产品品质与新鲜度。
如在签收时发现商品存在明显质量问题，请于指定时间内联系我们的客服团队，
我们将为您提供相应的售后处理方案。
 

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We are committed to maintaining strict quality and freshness standards.
If you receive a product with a clear quality issue, please contact our customer support within the specified timeframe for further assistance.

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